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Terms of Service

Last updated: October 31, 2026

These Terms are an agreement between you and Yalla Veera Venkata Chandi Mukesh, an individual based in Hyderabad, Telangana, India, trading as VelonixxAI ("VelonixxAI", "we", "us"). By creating an account or using VelonixxAI you agree to them. If you use VelonixxAI for a company, you confirm you may accept these Terms for it.

1. The service

VelonixxAI finds businesses that match your search (niche, location, platform) using publicly available business information, collects business contact details from public sources (search results and company websites), and adds an AI-written summary and fit score. For LinkedIn decision-maker searches, and when you use Find decision makers, we also look up the decision maker's work email through business-data providers and check that the mailbox exists. Features may change.

2. Your account

  • You need an account, created through our sign-in provider. Keep your login secure; you are responsible for activity in your account.
  • You must be at least 18 and use VelonixxAI for business purposes.

3. Plans, credits and the free trial

  • New accounts get a free trial of 50 lead credits, once per person or business. Creating extra accounts to get more trials is not allowed.
  • Paid plans include a number of lead credits per month: Starter 500, Growth 3,000, Pro 8,000. Unused plan credits do not roll over; they reset at the start of each billing period. Extra (top-up) credits expire 12 months after purchase.
  • What uses a credit: a lead that is new to your account and has at least an email address or a phone number. Leads without either, and leads already in your account, are free.
  • LinkedIn decision makers use 2 credits per lead, or 3 when we find their work email.
  • Find decision makers uses 2 credits for each decision maker we find (3 while you're on a yearly launch-offer plan). Leads where we find no one are free. You need enough credits for every selected lead before it starts; only the ones found are charged.
  • When you start a search we set aside the most it could use (for example 3 per LinkedIn decision maker), and return the unused part when the search ends (including if you cancel it).
  • Your own Serper key: searches that run on your own Serper key don't use lead credits, count against your plan's monthly own-key limit, and don't include work-email lookups (those need lead credits). Email tools with your own Hunter, MillionVerifier or Anymailfinder account use your credits with that provider and count against your plan's monthly Email tools limit.
  • Prices are shown at checkout and may include sales tax. We may change prices with at least 30 days' notice; changes apply from your next billing period.

4. Payments

Payments may be processed by a payment provider that acts as our reseller (merchant of record). In that case the provider is the seller of record for your order, handles payment and sales tax, and its own terms of sale also apply. Refunds follow our Refund Policy.

5. Data quality

  • Information comes from public sources and can be out of date or wrong. We don't guarantee that any lead is accurate, complete, or interested in your offer.
  • Email statuses ("Valid", "Risky", "Invalid", "Unknown") come from free checks (format, whether the domain accepts email, and similar). For most emails "Valid" does not mean the mailbox has been confirmed to exist.
  • Work emails marked "Found by VelonixxAI" are different: an email-verification provider checked the mailbox. "Valid" means the mail server confirmed it; "Risky" means the server accepts every address, so it couldn't be confirmed. People change jobs, so even a checked email can stop working.
  • AI summaries and scores are suggestions and can be wrong.

6. Acceptable use: your responsibilities

You must use VelonixxAI and the information it provides lawfully and for legitimate business-to-business purposes. In particular you must:

  • comply with anti-spam and privacy laws that apply to you and to the people you contact, including CASL (Canada), CAN-SPAM (US) and GDPR / UK GDPR (EU/UK), for example by identifying yourself, including a working unsubscribe option, and honouring opt-outs;
  • only contact businesses and people about matters relevant to their business role;
  • treat work emails of named people as personal information: use them only for relevant business communication, and check what your target country requires before emailing them. For example, CASL (Canada) may require consent before you email a work address the person hasn't published themselves, and GDPR (EU/UK) requires a legitimate-interest basis and a clear way to object;
  • honour removal requests, and delete information when the business asks you to.

You must not:

  • send spam, bulk unsolicited messages, or harass anyone;
  • use the information for consumer marketing, credit, employment, housing or insurance decisions, or any purpose involving sensitive personal information;
  • resell, publish or share raw lead data as a list or database, or build a competing data product;
  • scrape, overload, reverse-engineer or bypass limits of the service, or share your account;
  • use VelonixxAI for anything illegal, deceptive or harmful.

We may suspend or close accounts that break these rules, without refund where the law allows.

7. Removal requests

Listed businesses, and people listed as part of a business, can ask to be removed at velonixxai.com/opt-out. When we approve a request, the information (including a person's work email found through providers) is deleted from all accounts, including yours, and won't be collected again. Credits already used for that lead are not refunded.

8. Intellectual property

VelonixxAI's software, design and branding belong to us. You may use the leads and AI summaries in your account for your own business, subject to these Terms. Information about listed businesses belongs to them; we don't grant ownership of it.

9. Third-party services

VelonixxAI relies on providers such as Clerk (sign-in), Serper (search results), OpenRouter and Anthropic (AI), treg.to and the business-data and email-verification providers it connects to (work emails), our hosting providers and our payment provider. Their outages or price changes can affect the service, including whether work emails can be found.

10. Availability and changes

We aim for reliable service but don't guarantee it will always be available or error-free. We may change or discontinue features; for paid features we'll give reasonable notice.

11. Disclaimer and limitation of liability

VelonixxAI is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses (such as lost profits or business), and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer law that cannot be limited.

12. Ending the agreement

Plans don't renew on their own, so there's nothing to cancel: a plan ends when its paid period is up. You can close your account at any time (see the Refund Policy). We may suspend or close your account for breaking these Terms or for non-payment. When your account closes, your leads are deleted as described in the Privacy Policy.

13. Governing law

These Terms are governed by the laws of India, and disputes go to the courts of Hyderabad, Telangana, India, unless the law of your country requires otherwise.

14. Changes to these Terms

We may update these Terms. We'll post the new version with its date and, for significant changes, notify customers by email or in the app. Continuing to use VelonixxAI means you accept the update.

15. Contact

Yalla Veera Venkata Chandi Mukesh, Hyderabad, Telangana, India · Mukesh@velonixxai.com